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Customer Care

I want to see the status of my order, how do I do it?

You can see the status of your order from our tracking system, click here.

*You will need the number of your order or tracking that we send to your email.

I want to return an order, how do I do it?

We are very sorry that you are not satisfied with the product.

If you want to return the product you have to send us a request to this email.

*You must pay the shipping costs. It's free only if the product is defective. Please, you must attach at least two images and the reason.
*All information and status (such as the tracking number) will be automatically assigned to your order via email or phone number.

What Happens if the Items I Received Are Defective / Incorrect / Damaged?

Contact us within 14 days after receiving your order if you received an incorrect, missing or defective merchandise. Include your order number, photographs of the item(s) and all related references when receiving your package. We will do everything possible to resolve your case as soon as possible.

You can return it using this form.

Do you ship worldwide?

We ship absolutely worldwide. All continents: Europe, North America, South America, Asia & Australia (We don't to Antarctica).

*The shipping cost is the same for all countries in the world.

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